PRIVACY POLICY

Last updated: 6 October 2026

Pinjarra Health & Wholefoods respects your privacy. This policy explains how we handle personal information when you use our online shop or contact us about an order.

What we collect and why

When you shop with us, we collect details such as your name, contact information, delivery address, order history and messages you send us. Our website may also collect device and browsing information through cookies. Payment providers process your payment; we receive the information needed to confirm and fulfil your order.

We use this information to process purchases, arrange collection or delivery, answer enquiries, keep the website secure and improve our service. If you choose to receive marketing, we may send you updates; you can unsubscribe using the link in an email or by contacting us.

Who receives information

We share information as needed with services that help run the shop, such as Shopify, payment providers, delivery companies and website or email service providers. We may also disclose information where required by law. Shopify and its service providers may process information outside Australia, including in Canada, Singapore and the United States.

Cookies and other websites

Cookies help the website work, remember preferences and show us how it is used. You can manage cookies in your browser, though some shop features may not work as expected if you block them. Links to other websites, including the separate SimpleClinic booking service, lead to services with their own privacy practices.

Access, correction and complaints

We take reasonable steps to protect personal information and keep it only for as long as needed for our business and legal obligations. To ask for access to, or correction of, your information, or to raise a privacy concern, email admin@pinjarrahealthfoods.com.au. We’ll review your request and respond. If you are dissatisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner.

Contact: Pinjarra Health & Wholefoods, Shop 46, Pinjarra Junction Shopping Centre, 21 George Street, Pinjarra WA 6208. Phone 08 9531 1166.